Terms & Conditions / Research Use Disclaimer
Last Updated: 6 April 2026
These Terms & Conditions govern your use of the Sterling Peptides website and the purchase of products from Sterling Peptides Ltd, registered in England & Wales.
By accessing this website or placing an order, you agree to be bound by these Terms.
By placing an order with Sterling Peptides Ltd, you confirm that you have read, understood, and agree to our Terms & Conditions, Research Use Disclaimer, Product Testing & Verification Policy, Shipping Policy, and any other policies published on this website.
1. Age Requirement
You must be at least 18 years of age to purchase products from Sterling Peptides.
By placing an order, you confirm that you are legally capable of entering into a binding contract and meet the minimum age requirement.
2. Research Use Only
All products sold by Sterling Peptides are supplied strictly for laboratory research purposes only.
Products sold on this website are:
- Not for human consumption
- Not for animal consumption
- Not medicines, medical devices, food products, supplements, or cosmetics
- Not intended for diagnostic, therapeutic, clinical, or veterinary use
By purchasing from Sterling Peptides, you acknowledge and agree that:
- Products are intended solely for lawful research purposes.
- You possess the necessary knowledge and expertise to handle research materials safely.
- You accept full responsibility for compliance with all applicable laws and regulations.
- You understand the risks associated with handling laboratory chemicals and research compounds.
Sterling Peptides does not provide dosage advice, administration guidance, treatment recommendations, or medical advice.
3. Product Information Disclaimer
All information provided on this website, including product descriptions, technical specifications, educational content, calculators, and references, is provided for informational purposes only.
Research Handling
Products supplied by Sterling Peptides Ltd must only be handled, stored, and used by suitably qualified individuals or laboratories employing appropriate laboratory procedures and safety precautions.
Sterling Peptides Ltd makes no representation regarding the suitability of any product for any specific research protocol, experiment, or analytical outcome.
Due to the nature of research compounds, returns are generally not accepted once products have been dispatched, except where required by applicable consumer law or where products are supplied in error or found to be defective.
Such information does not constitute:
- Medical advice
- Treatment recommendations
- Dosing instructions
- Safety guarantees
Products are supplied on an “as-is” basis without warranties regarding suitability for any specific research purpose.
It is the responsibility of the purchaser to independently evaluate product suitability.
4. Orders & Acceptance
All orders are subject to acceptance and product availability.
Sterling Peptides reserves the right to:
- Refuse or cancel any order at its sole discretion
- Refuse orders suspected of fraud or misuse
- Refuse orders where regulatory concerns arise
- Correct pricing or website errors
- Limit quantities purchased
Payment must be received in full before dispatch.
5. Pricing & Payment
All prices are displayed in GBP (£) unless otherwise stated.
Prices may change without notice.
Where a pricing error is identified, Sterling Peptides reserves the right to cancel the affected order and issue a full refund.
6. Shipping & Delivery
Delivery times are estimates only and are not guaranteed.
Sterling Peptides shall not be liable for delays resulting from:
- Courier delays
- Customs inspections
- Border controls
- Government restrictions
- Force majeure events
- Circumstances beyond our reasonable control
Shipping policies form part of these Terms & Conditions.
7. Risk & Ownership
Ownership of goods remains with Sterling Peptides until full payment has been received.
Risk in the goods passes to the customer upon confirmed delivery by the courier to:
- The delivery address supplied at checkout;
- A nominated safe place;
- A neighbour;
- An authorised third party designated by the recipient.
Once delivery has been confirmed by the courier, responsibility for the parcel transfers to the customer.
8. Lost, Delayed & Delivered Parcels
Where a parcel is delayed or reported missing, Sterling Peptides will investigate with the relevant courier before issuing any replacement or refund.
Refunds or replacements may be offered only after the courier confirms loss.
If a refund or replacement is issued and the original parcel is subsequently delivered, the customer agrees to:
- Return the duplicate goods; or
- Pay for the duplicate goods.
Where a parcel is marked as delivered but reported stolen, Sterling Peptides may request supporting documentation before considering any goodwill replacement.
9. Chargebacks & Payment Disputes
Where a payment dispute or chargeback is initiated, Sterling Peptides reserves the right to provide relevant evidence to the payment processor, including:
- Order records
- Tracking information
- Delivery confirmation
- Customer correspondence
Fraudulent or unjustified disputes may be challenged using all available legal remedies.
10. Returns & Refunds
Due to the specialist research-grade nature of our products, returns are only accepted where products are defective upon arrival or supplied incorrectly.
Customers must contact us promptly upon receipt of any defective or incorrect item.
Returned parcels resulting from incorrect delivery information provided by the customer may incur administrative costs.
11. Limitation of Liability
To the fullest extent permitted by law, Sterling Peptides shall not be liable for:
- Indirect losses
- Consequential losses
- Loss of profit
- Loss of opportunity
- Misuse of products
- Regulatory non-compliance by customers
- Delivery delays beyond our control
Our maximum liability shall not exceed the purchase price paid for the relevant products.
Nothing in these Terms excludes liability that cannot lawfully be excluded under the laws of England & Wales.
12. Intellectual Property
All website content, including:
- Logos
- Branding
- Product information
- Images
- Text
- Design elements
remains the intellectual property of Sterling Peptides Ltd.
No content may be copied, reproduced, distributed, or used without prior written consent.
13. Compliance With Laws
Customers are solely responsible for ensuring compliance with all applicable laws and regulations relating to:
- Purchase
- Importation
- Storage
- Handling
- Research use
Sterling Peptides makes no representation regarding the legality of products in any particular jurisdiction.
14. Force Majeure
Sterling Peptides shall not be liable for any failure or delay resulting from circumstances beyond its reasonable control, including but not limited to:
- Natural disasters
- Customs delays
- Supply chain disruptions
- Cyber incidents
- Government action
- Postal or courier interruptions
15. Amendments
We reserve the right to amend these Terms & Conditions at any time.
Updated versions will be published on this website and take effect immediately upon publication.
Continued use of the website constitutes acceptance of any revised Terms.
16. Governing Law
These Terms & Conditions are governed by the laws of England & Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England & Wales.